Effective Date: July 20, 2026
Problem Property Specialist LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://support.problempropertysolutionsllc.net/, or use our services, including when you contact us about selling a property, request a consultation, submit inquiries, or interact with our marketing communications.
We want to be clear: we do not sell or share your personal information for marketing or promotional purposes.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name, email address, phone number, property address, and any other information you voluntarily provide through contact forms, consultation requests, or other communications.
Property Information
Property location, ownership details, property condition, occupancy status, estimated value, and other information necessary to evaluate potential real estate transactions.
Automatically Collected Information
IP address, browser type, device information, and website activity collected through cookies and analytics tools.
Communication & Inquiry Information
Information submitted through contact forms, consultation requests, surveys, marketing campaigns, or other communications with our company.
2. How We Use Your Information
We use collected information to:
Provide and improve our real estate investment services.
Evaluate properties and present potential purchase opportunities.
Communicate with homeowners, buyers, and prospective clients.
Respond to inquiries and provide customer support.
Send service related notifications and updates. (You may opt out of marketing communications at any time.)
Schedule consultations and property evaluations.
Personalize your experience and improve our services.
Analyze website traffic and campaign performance.
Comply with legal and regulatory requirements.
3. How We Share Your Information
We do not sell or rent your personal information.
We only disclose information in the following limited situations:
With Service Providers
We may share information with trusted service providers who assist with website hosting, scheduling, analytics, communication services, document management, or customer support. These providers are required to maintain confidentiality and protect your information.
With Business Partners
Property information may be shared with trusted investment partners, contractors, title companies, attorneys, or other professionals involved in evaluating or completing a real estate transaction when necessary.
Legal Compliance
We may disclose information when required to comply with legal obligations, regulations, court orders, or lawful government requests.
Business Transfers
If Problem Property Specialist LLC undergoes a merger, acquisition, or business transfer, your information may be transferred in accordance with applicable laws.
Important Notice Regarding Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services (such as customer service or messaging platforms) is permitted.
All other use case categories exclude text messaging originator opt in data and consent. This information will not be shared with any third parties except aggregators and providers necessary to deliver text messaging services.
4. SMS Program & Messaging Policy
Program Name
Problem Property Specialist LLC Messaging Program
Program Description
Users who opt in may receive appointment reminders, property consultation updates, transaction notifications, service updates, and occasional promotional messages related to Problem Property Specialist LLC services.
You can cancel the SMS service at any time by texting STOP to the number from which you received messages. After sending STOP, we will send a confirmation message verifying that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
To rejoin, simply sign up again through our website or contact forms.
If you experience issues with the messaging program, reply with HELP or contact us at:
Email: [email protected]
Phone: 445 201 3499
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply. Message frequency varies.
For privacy related inquiries, please refer to this Privacy Policy.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to improve website functionality, analyze traffic, measure campaign performance, and enhance your browsing experience.
You may disable cookies through your browser settings. However, some features of the website may not function properly.
6. Data Security
We use industry standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your location and applicable laws, you may have the right to:
Access the personal information we hold about you.
Request corrections or updates to your information.
Request deletion of your personal data.
Opt out of marketing communications.
Restrict or object to certain data processing activities.
Withdraw consent where processing is based on consent.
File a complaint with a regulatory authority if you believe your privacy rights have been violated.
To exercise these rights, please contact us at:
8. Third Party Links
Our website may contain links to external websites or third party services. We are not responsible for the privacy practices or content of those third party websites and encourage you to review their privacy policies separately.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations.
Any updates will be posted on this page along with a revised Effective Date. Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Problem Property Specialist LLC
📍 26 E Bringhurst St
Philadelphia, PA 19144, USA
📞 445 201 3499